• Inside Commissioning - Tackling Telehealth 2
  • Manage Your Health App
  • Staying Independent Checklist
  • TECS Videos
  • Social Media Toolkits
  • Read the Inside Commissioning document Tackling Telehealth 2.
  • A brand new app that helps patients manage long term conditions and set personal health goals.
  • Get further information and support to manage day to day life challenges via a simple to use online checklist.
  • View a range of TECS related videos including patient stories, case studies, events and interviews with clinicians.
  • Social Media Toolkits... Helping GP's engage directly with patients.
Dr Ruth Chambers OBE and James Davies with the award.

Stoke-on-Trent CCGs Simple Telehealth solution (FLORENCE) has won the Telehealth Award at the Health Business Awards.

Stoke-on-Trent CCG’s Simple Telehealth (STH) is an intuitive, personal, self-monitoring and alerting tool which uses familiar mobile phone SMS text messaging to collect patient observational data and offers real time advice or guidance to the patient according to the information sent in.

Simple Telehealth is affordable and deployable on an unequalled scale across an unrivalled range of conditions and pathways with the SMS text messaging free to patients signed up. Simple Telehealth and its licensed service ‘Florence’ (Flo) is a multi-award winning NHS innovation developed and owned by the NHS. The system helps to: improve adherence with treatment regimes through encouragement, reminders and interactive contact and to boost clinical productivity.

More Information:

To read more about the Health Business awards please visit the Health Business Awards website.

Alternatively you can contact Dr Ruth Chambers OBE (GP and Clinical Telehealth Lead - Stoke-on-Trent Clinical Commissioning Group) or James Davies (CCG Commissioning & Redesign Manager/Digital Health Lead Commissioner - Stoke-on-Trent Clinical Commissioning Group). See Contact Us.

Latest News

A “lifesaving" app has been downloaded more than a 1000 times

The 'Manage Your Health' app being developed by Stoke-on-Trent Clinical Commissioning Group, the School of Pharmacy at Keele University and the University Hospital of North Midlands (UHNM) supports patients in managing long term conditions.

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Website Disclaimer

All the documents, ideas and suggestions included in the website content are intended to inform you about others’ experiences and approaches to the delivery of digital health care in health and social care settings. The content is not a substitute for national advice and guidance from professional or regulatory organisations....

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Dr Ruth Chambers OBE:

GP and Clinical Telehealth Lead
NHS Stoke-on-Trent Clinical Commissioning Group
Email Dr Ruth Chambers OBE

Chris Chambers:

Clinical Telehealth Facilitator
Stoke-on-Trent Clinical Commissioning Group
Email Chris Chambers

Paul Copeland:

Project Operations Manager - WMAHSN TECS Exemplar of Person Centred Care
Midlands and Lancashire CSU
Email Paul Copeland

Patients & the Public

Patients and the publicSee the Patient & Public section of this website to learn about the modes of digital healthcare.

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Clinician's Learning Centre

Clinician's Learning CentreCase Studies explaining how Flo has been used to manage a number of conditions.

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ResourcesDownload protocols, patient leaflets, consent forms and other useful resources.

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ResourcesInformative videos including case studies, patient videos and clinician videos.

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